DBG believes gaming should be enjoyable, not stressful. Our responsible gaming programme is here to help you play within healthy limits.
Your Wellbeing Is Our Priority
Every protection tool and initiative at DBG is built with you in mind.
Decide in advance how long you want to play each day. DBG's session timer will automatically alert you once your set time is up.
Set your own daily, weekly, or monthly deposit cap. Limits can be reduced instantly but cannot be raised easily — by design.
Need a break? You can temporarily or permanently close your account for any period — from 7 days up to a permanent exclusion.
You can review your full betting and deposit history at any time. Understanding your own behaviour is the first step toward responsible gaming.
If unusual gaming patterns are detected, DBG will automatically send you a message and offer support.
Our trained support team is here for you 24/7. If you're struggling, don't hide it — we don't judge, we help.
At DBG, responsible gaming isn't just a rule — it's a core value. We want you to enjoy gaming as entertainment, not turn to it as an escape from life's problems.
Responsible gaming means enjoying gaming within your own means and limits. It's a mindset where you know when to play, how long to play, and when to stop.
Online gaming and Sports Betting are primarily a form of entertainment. However, without the right controls in place, they can become problematic for some people. DBG takes this seriously and is committed to the wellbeing of every player.
Players in Bangladesh often hide gaming problems due to pressure from family and society. DBG wants to break down that barrier. Seeking help on our platform isn't something to be ashamed of — it takes courage.
Remember: gaming should be about fun. If it starts to feel like an obligation or a compulsion, that's a sign something may be wrong.
It's not always easy to notice when casual entertainment starts becoming a problem. Keep an eye out for the following signs:
If you recognise 2 or 3 of the signs above in yourself, now is the time to act. Our Help Center Contact us.
Answer a few simple questions below to gauge how healthy your gaming habits are. This is completely confidential — no data is stored.
1. Did you spend more money than you planned last month?
2. Have you ever argued with family members over your gaming?
3. Do you feel restless or irritable when you're not playing?
4. Have you ever chased losses by placing bigger bets to try to win back what you lost?
DBG gives every user powerful tools to stay in control of their gaming. These tools are completely free and available at any time.
Set a maximum deposit limit on a daily, weekly, or monthly basis. Lowering your limit takes effect immediately, while increasing it requires a 7-day waiting period — this is intentional, and it's there to protect you.
Decide in advance how long you want to play. You'll receive an automatic reminder when your time is up, and your session will end once it runs over the set limit.
Take a temporary break lasting anywhere from 24 hours to 6 weeks. During this period, no bets can be placed, but your account and balance remain fully secure.
Close your account for 3 months, 6 months, 1 year, or permanently. A permanent exclusion cannot be reversed for the next 5 years.
View your full betting, deposit, and withdrawal history at any time. Staying informed is the foundation of responsible gaming.
A pop-up will appear every 30, 60, or 90 minutes to remind you how long you've been playing and how much you've won or lost.
Activating responsible gaming tools on DBG is quick and easy. Just a few steps and you're in control:
Log in to your DBG account. If you haven't registered yet, Register Here contact us.
Click your name in the top right corner and select the "Responsible Gaming" option.
Activate whichever tool suits your needs — Deposit Limit, Session Timer, Cooling-Off, or Self-Exclusion.
Enter the amount and duration, then confirm. Changes take effect immediately.
A confirmation message will be sent to your registered email. If you run into any issues, Help Center let us know.
DBG strictly prohibits gaming by anyone under the age of 18. Our age verification process is robust — a national ID or passport is required at the point of registration.
If anyone under the age of 18 lives in your household, please take the following steps:
If you become aware that a minor has registered an account on DBG, please contact us Help Center let us know.
DBG has prioritised responsible gaming from day one. Our initiatives have grown stronger over time:
DBG made the 18+ age requirement and KYC verification mandatory from the very beginning.
A voluntary deposit limit feature was introduced to help protect players' finances.
The Self-Exclusion tool is available for long-term breaks and can be activated within minutes.
An AI-powered behavioural analysis system was introduced to detect problematic gaming patterns.
A dedicated support team, specially trained in responsible gaming, is in place to assist users.
If you feel you're losing control of your gaming, don't wait — talk to us now.
Help Centre24/7 Support Available
Join DBG and experience safe gaming with our full suite of responsible gaming tools — completely free.
For players 18+ only. Play responsibly. Gaming can be addictive.